IT Helpdesk Administrator

September 3, 2020

This career choice is ideal for the person who wishes to prepare for a career in the Information Technology field by obtaining two (2) NATIONAL certifications including CompTIA A+ and CompTIA Network+. These certifications will validate that you have the knowledge needed to use and maintain a wide range of networking technologies and have proficiency in networking administration and Computer and User support. Access to the Virtual IT labs provides hands on troubleshooting experience. This 18-week program provides training in areas of Windows 7 Levels 1-2, A+ Essentials, A+ Practical Application, A+ Comprehensive, and Network+. Students will learn the fundamentals of computer technology, networking and security, managing files, folders, and libraries, as well as options for customizing the Windows 7 environment.

Students also learn advanced techniques for working within the Windows 7 environment with relation to User Accounts, installing devices and printers, file management, foundation-level skills they need to install, operate, manage, maintain, and troubleshoot a corporate network and file protection techniques, as well as the communication skills and professionalism now required of all entry-level IT professionals. Upon completion of the program, students will have become skilled in a comprehensive set of subject matter areas. MedCerts provides progress reports bi-weekly; which contributes to our student program completion rate of 93%. Job leads are emailed daily giving MedCerts students employment opportunities from the beginning of their training! FREE BUSINESS SKILLS COURSES INCLUDED!