Digital Marketing

The Digital Marketing training program is comprised of “An Introduction to e-Commerce Marketing with Shopify” and “Customer Acquisition with Google, Instagram, and Facebook”. Learners will build a webstore via the industry’s leading e-Commerce platform, Shopify. Then, they will learn to grow the business through customer acquisition with the globe’s most significant search engine and social media advertising platforms, using real-life marketing case studies from Facebook, Instagram, Google, Amazon and more. Upon completion, the learner is eligible to sit for the Shopify Certification exam, and will be Google AdWords and Facebook Advertising certified. This program is 100% online with weekly synchronous live lab sessions.

The workforce preparation course is focused on the Solutions Architect Associate certification. Students can use this course as preparation leading to the certification or keeping the certification up to date. The preparation is designed to be a continued validation of one’s expertise and a tool to expand one’s skills. Preparation includes practice tests and assignments based on the certification exam.

The AWS Certified Cloud Practitioner examination is intended for individuals who have the knowledge and skills necessary to effectively demonstrate an overall understanding of the AWS Cloud, independent of specific technical roles addressed by other AWS Certifications.

CompTIA Cloud+ is a global certification that validates the skills needed to deploy and automate secure cloud environments that support the high availability of business systems and data. CompTIA Cloud+ validates the technical skills needed to secure these valuable assets covers the increased diversity of knowledge, skills and abilities required of system administrators to validate what is necessary to perform effectively in data center jobs.

Routing and Switching certificate (CT) Leads to certifications in the Network Infrastructure field including CompTIA Network+, Cisco Certified Entry Networking Technician, and Cisco Certified Network Associate. Short-term certificates are sequences of technical and professional courses that are industry focused and designed for workforce preparation. They provide access to targeted, short-term training in a discipline, and completers may sit for specific certification exams. Courses in certificate programs also apply toward technical certificates and associate degree programs in the subject area.

NOTE: This program requires that recipients file the FAFSA (Free Application for Federal Student Aid) and be eligible for Title IV financial aid. The Workforce Ready Grant is not based on family income. 

The Administrative Customer Support program will prepare individuals for a successful career in administrative support and customer service. This 6-week program is comprised of 5 courses to build a strong basis for any customer-facing career. Individuals will learn the fundamentals of Customer Service by completing two modules aligned with standards set forth by the Professional Association for Customer Engagement (PACE). Level I of the training is designed to be transferrable to any position, across virtually any industry. Level II further builds on the skills gained in the first course but expands into new topics that focus on Sales, Communication and Phone Skills. Successfully completing these courses will lead to certification as Customer Service Certified (CSC). In addition to the CSC and Microsoft certification, you will have the opportunity to gain the IT Fundamentals certification sponsored by CompTIA. The training for this certification is designed for any individual exposed to technology in the office environment and provides a great knowledge base beneficial to anyone, with or without a background in IT. Once you’ve completed the program you’ll be prepared to earn two national certifications, the CSC through the Professional Association for Customer Engagement (PACE) and the ITF+ through CompTIA. These National Certifications also demonstrate your expertise in performing customer support protocols and IT functions in any office administration setting.

The Hope Training Academy Cyber Security Foundations course will start entry level IT and security professionals on a path of fundamental IT knowledge and certifications that will allow the student to demonstrate a baseline level of knowledge before taking our Cyber Security Apprentice program, where students build your skills with CompTIA Network+ Security+. To become prepared for a Cyber Security career, students need a baseline understanding of the most common hardware and software technologies used on the network. Our dedicated team will provide guidance and mentorship to ALL students regardless of prior skill, ability or experience. If the student is just starting their IT/Cyber Security journey they will find no better way to start than with a CompTIA IT Fundamentals course and certification, to pave the way for the A+ certification.

This program is comprised of “An Introduction to Applied Marketing Analytics” and “Data Visualization with Tableau.” Learners will receive training on data ethics, analysis and visualization, and work with real-life marketing case studies from companies such as Spotify, Netflix, Google, AirBnB and the Red Cross. This course teaches the learner how to use Excel, Tableau, and other tools to analyze and visualize data. Upon completion the learner is eligible to sit for the Microsoft Office Excel Specialist Certification and the Tableau Specialist Certification. This program is 100% online with weekly synchronous live lab sessions.