Patient Access and Registration Professional

September 3, 2020

This course prepares the students for the position of patient access associate or representative in a non-clinical healthcare setting. Within medical settings, a CHAA professional performs a variety of duties such as: admission, registration, financial counseling, pre-certification, guest relations, scheduling and telecommunications. Topics include: customer relations, medical terminology, appointment scheduling, basics of insurance billing and coding, medical ethics and law. Any student that successfully completes this course will be qualified to sit for the NAHAM CHAA certification exam.